BC, Arriva Trains Wales

Just wanted to give you some feedback that I have for you with regards to the drivers and vehicles you have down in Didcot for us.

I was down on Monday and I had the pleasure of travelling with you.

The vehicle was immaculate and the two drivers that were on it (Mark and Clive) were fantastic. Great with coordinators and staff, helped the passengers, knew the routes and were always willing to help.

I was very impressed and just wanted to pass my appreciation on to them and yourselves.